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"Lack of support from CMHT"

About: Lancashire & South Cumbria NHS Foundation Trust / Adult mental health

(as a service user),

I went to the Gateway Community Mental Health Team, Blackpool, for care transferred from another CMHT. I went with a diagnosis where the previous consultant had seen me every 3 months for over 18 months in order to form a correct diagnosis. During my time with this CMHT I never saw the same Dr and sometimes not every year. I experienced symptoms whilst there.

This year 2025 I was feeling low I have a lot of issues with motivation even on medication. I stopped it due to these reasons. I told them I was starting to feel unstable, and was ignored. I resorted to making an informal complaint to Pals as I didn't feel supported at the time. Nothing came of that at all but staff telling me I'd made a complaint.

Discharge went ahead as planned in April.

They said I'd been stable for some time. I said I hadn't felt stable. I stated genuine reasons for worry about discharge and not recorded.

By May this year I was hearing 2 voices chatting to each other and me. I was not sleeping. I saw a figure in my garden which was frightening. I kept a knife by my bed, I do not remember some thoughts but know that I felt scared and desperate. I heard banging on the walls, I began not to know what was real and that my thoughts were just foggy. I called the IRS, they were very helpful the practitioners listened. I was referred back to the same Gateway team.

The appointment I got was for about 6 weeks later. I wasn't taking medication. I did not know I needed it. I had seen a vision and was healed by Jesus. All of these things I found hard to cope with. They were not fleeting. They were all day and night every day.

In the meantime, the discharge Dr who I met once for 20 mins wrote to my GP and did not acknowledge my existing diagnosis. Did not acknowledge I was currently having a lot of symptoms. Told my GP I had made a complaint. Told my GP that I'd tried to do everything to stay with that service! I feel they were implying that I was lying and currently pretending to be ill. So my GP had the wrong impression of me.

CMHT end of June & came to the house for the assessment. They decided then to do joint working with the Home Treatment Team. For the first 2 weeks I was left unmedicted. I asked to speak to a Dr and was refused they said your under the CMHT decision making. By now 1 of the voices had taken over my thinking. I've written things down from the time. This was intense. I was convinced these people were sent to harm those of Christ. I was to kill someone. Ignored completely. It took me a lot to challenge these thoughts .I was looking on the internet to buy a gun. 1 person who came to my house from the HTT gave me direction to start medication otherwise mo hiven

I could not at the time make decisions. The CMHT stating, as my house was tidy they were not worried. I was left to order my own medication and collect from the chemist. Given no support to do this it took me at least 5 days but I did it. HTT then called me at night to see if I took it. I took it. They did not visit after a week. During this time the CMHT sent 2 letters to my GP entitled MDT meetings stating that I refused to attend. I wasn't invited. Stating that I refused to work with them. I didn't, I was doing so. Stating that I'd been calling the IRS, CMHT and the HTT daily. I hadn't called the IRS since May.

Back with the Gateway August. Minimum follow up and support regarding medication.

They sent a letter to my GP from another MTT I wasn't invited to. Do not at all acknowledge my existing diagnosis. Have written although not meeting me ever that it's personality issues. Dismiss all of the symptoms I had over the Summer and still have some.

Comments which I feel are personal and not supported by facts. Was told by HTT that they try to avoid me being under the HTT for medic review. Basically saying they refused access to a Dr. I am in my 60s, not attention seeking. I was unwell and given minimum help. The last time I was with that team was 2013.

Keyworker accused me of care seeking because I am lonely, and that it will affect my care and treatment, the others said that I have attachment difficultly, deliberately self-sabotage, am dependent on services, and have not been attending opa's. It took over 12 months to discharge it, putting in complaints, wanting for a change of care co. They advised at their discharge meeting that I would stop antipsychotics to induce illness to become unwell and that is exactly what happened. This is not true, and I did not. I was also accused of not allowing certain staff into opa's, which would derail them, that if the HTT didn't call I wouldn't take the meds, and deliberately self-sabotage. None of this true. I took medication. I stop medication sometimes when I start to feel unwell/motivation.

The Keyworker said things to me at home then & different comments in this letter. They stated to me at home - you might be with us a bit yet. They then stated in the letter to my GP I would get no benefit from being with a CMHT. Offered minimum support over the Summer when very unwell. I doubt very much they followed guidelines for a psychotic disorder

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