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"All the staff were fantastic"

About: University Hospital Monklands / Emergency Department University Hospital Monklands / Radiology

(as the patient),

After phoning NHS 24 we went to the hospital which was busy but we didn’t wait too long. I had an infected tooth and a bad reaction to antibiotics, face swelling and sickness. All the staff were fantastic and took time with me even although they were busy. They were very speedy in doing my obs and giving me anti sickness drip and painkiller drip and X-rays. So many staff cared for me that day. Ian, Gabriel, Craig, Chloe, others staff but I didn’t catch their names. Thank you so much for all the care you gave me and for your gentle manner. We are lucky to have you all. 

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Response from Claire Robertson, Deputy Radiology Service Manager, University Hospital Monklands, NHS Lanarkshire 2 months ago
Claire Robertson
Deputy Radiology Service Manager, University Hospital Monklands,
NHS Lanarkshire
Submitted on 22/08/2025 at 10:20
Published on Care Opinion at 10:20


picture of Claire Robertson

Dear uniformhm33

thank you for your comments, I will ensure staff are made aware as they will be delighted you felt you received great care whilst a patient here in University Hospital Monklands

Hope you feel better soon

Take Crae

Claire

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