In with my 9 year old son for emergency surgery via a&e . He has special needs and was pertrified. A wonderful speciality doctor called Caoimhe in a&e saved what had been a very stressful situtaion up to that point. We cannot describe the relief of her being aware to take her time with him, adapt procedures for him, explain things at a very simple level, not pinning him down, not presuming a level of understanding based on age. She worked with him rather than trying to drag him along. He was still asking for her the next day on the surgical ward. Please pass on our thanks to her.
On a seperate note would you please reconsider reintroducing the quiet sensory waiting area for children with additional needs. The main waiting room in a&e where everyone waits was busy/loud/scary for him and not appropriate for children generally with some of the ongoings.
"A&E Ulster"
About: The Ulster Hospital / Emergency Department The Ulster Hospital Emergency Department BT16 1RH
Posted by nells82 (as ),
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