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"I've not one bad word to say about Dean"

About: HMP Grendon / Substance Misuse Service

(as a service user),

I was introduced to Dean from DART not long after arriving at Grendon and thus began my 2 weekly sessions with him to gain support for my past and present struggles with alcohol.

I've not one bad word to say about my sessions/experiences with Dean. From the start he made me feel welcome and comfortable, especially when speaking about difficult subjects and times in my life, which can be quite difficult to do. 

During our sessions, Dean would ask relevant questions which enabled me to open up and discover and explore new avenues with which I didn't know were there, which was a huge benefit to me, and to encourage me to take these to my small groups. Every session was always enjoyable with Dean because of the approachability, respectfulness, and professionalism he brings and I always looked forward to our sessions, to learning something new about myself and new ways of exploring my alcohol issues. 
Credit to Dean for this and the support he gave me and I look forward to reaching out to him in the near future if I need extra support. 
It's refreshing and reassuring to know that this level of support is there if I need it. 
Thank you Dean
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Responses

Response from Lucy Joy, Cluster Manager - Thames Valley Prisons, HMP Bullingdon, HMP Huntercombe, HMP Springhill & HMP Grendon, Inclusion Services yesterday
Lucy Joy
Cluster Manager - Thames Valley Prisons, HMP Bullingdon, HMP Huntercombe, HMP Springhill & HMP Grendon,
Inclusion Services
Submitted on 03/09/2025 at 14:17
Published on Care Opinion at 14:17


Thank you for taking the time to write your experience of DART at Grendon and your Recovery Worker Dean.

We are pleased that you have challenged yourself to face difficult conversations resulting in your ability to open up, discover and explore new avenues with which you didn't know before. Your feedback regarding Dean and his approachability, respectfulness, and professionalism will be shared.

Please do continue to reach out for support and we wish you all the best in your continued journey of recovery.

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