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"Counselling for terminal cancer"

About: North Devon District Hospital / Cancer Services

(as a service user),

After major cancer surgery to remove a large tumour from my jaw and neck and six months radiotherapy, I was diagnosed with further cancers: in my lung (terminal) and then on both sides of my face in the form of skin and mouth tumours.  Throughout my recovery, I was monitored by the Head and Neck oncology team at Barnstaple North Devon District Hospital.  During discussions with one of the nurses, I discovered she was offering a one-to-one counselling service for patients with similar conditions.  Up to that point I was very sceptical; someone who was fiercely independent and self-reliant but I felt it was time for me to admit that the cancers were something I could no longer handle on my own and agreed to an initial session to see if the counselling might be for me, after all.

It was probably one of the best decision I've made in recent years. The six sessions were gently and sensitively handled with careful and timely prompts and questions which allowed me, gradually, to lose my inhibitions and have absolute trust in my counsellor.  She helped me to be totally open, explore my fears, anxieties, and emotions and, bit by bit, explore the root causes of some of the issues I have carried throughout my life.  The whole experience was liberating, energising, and gave me the confidence to put long-held plans in place and move forward with a greater sense of being at peace with myself.  I would urge anyone in a similar position to at least give it a go.  It really has been transformative and invaluable, for me, at least. Superb!

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Responses

Response from Lisa Beasant, Operations Manager Haematology and Oncology, Cancer Services, Royal Devon University Healthcare NHS Foundation Trust last month
Lisa Beasant
Operations Manager Haematology and Oncology, Cancer Services,
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 28/08/2025 at 16:01
Published on Care Opinion at 16:01


picture of Lisa Beasant

Good Devonn Mike,

Thank you for the superb feedback and apologies for responding to you a week on from your kind comments.

I am sorry to hear that you have had such a difficult time and it is nice to hear that you have had the opportunity to reflect on where you were on your journey and took up the offer of the counselling from the team.

It is also kind of you to share your experience so that our patients who may review your feedback can gain some comfort and understanding of the service that we offer.

I would also like to sign post you to the amazing team in the Fern Centre -

You can also speak to Tara Jones the Fern Centre Manager on:

01271 311 855

rduh.theferncentre@nhs.net

Please do take the opportunity to see if there is any other support we can provide if we haven’t already.

If there is anything further that we can support with going forward please do contact us.

Best wishes,

Lisa

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Response from Julie Ashton, Head and Neck Counsellor (Northern Services), Maxillofacial and Oral Surgery (Northern Services), Royal Devon University Healthcare NHS Foundation Trust last month
Julie Ashton
Head and Neck Counsellor (Northern Services), Maxillofacial and Oral Surgery (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

Head and Neck Cancer Counsellor

Submitted on 02/09/2025 at 16:18
Published on Care Opinion at 16:22


picture of Julie Ashton

Dear Devonn Mike

Thank you for taking the time to share this feedback on our Head and Neck counselling service.

Apologies for my late response, I was not copied in to the original feedback.

Thank you for being brave enough to give counselling a chance, I am pleased to hear that it has helped to support you with your treatment and cancer journey.

I am glad that you felt the sessions were handled with sensitivity and care, which enabled us to build a safe and trustworthy relationship. I am pleased that during this process you were able to explore fears, anxieties and emotions which has enabled you to find the confidence and move forward with a greater sense of peace.

It has been an absolute pleasure to work with you. Please do not hesitate to contact me if you feel you would like further support

Warm regards

Julie

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