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"Staff were very friendly and professional"

About: Fife Community Services / Immunisation Service

(as the patient),

I attended the Primrose Lane Medical Centre In Roysth to get my free RSV Vaccination. On arrival at the reception desk my appointment was confirmed by the very cheerful receptionist. 

I took a seat and waited about 5 minutes before the Nurse called me forward for the vaccine to be administered. Before I was vaccinated the nurse asked me if I had any allergies and if I was taking any blood thinning medication. She then explained what the vaccination was for. After the jab I was given a leaflet that explained what the RSV was. I waited the ten minutes after the jab and left the medical centre. During my visit the staff were very friendly and professional and I was very pleased with the way my appointment was carried out. Thank you

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Responses

Response from Karen Nolan, Clinical Services Manager, Immunisation Services / CTAC, Health & Social Care Partnership 2 months ago
Karen Nolan
Clinical Services Manager, Immunisation Services / CTAC,
Health & Social Care Partnership

Clinical Services Manager

Submitted on 22/08/2025 at 13:26
Published on Care Opinion at 13:26


picture of Karen Nolan

Dear Tank747

Thank you for taking the time to share your experience with us. I am delighted that it was such a positive one for you.

I will ensure your feedback is shared with the team at Primrose Lane.

Many thanks

Karen

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