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"Community Dental clinic Newtownards"

About: North Down Community Services / Community Dental Services

(as a service user),

Took my sons to  south eastern trust community dental clinic in newtownards.  all staff from reception through to Cheryl the dentist were lovely and patient and knew the time/explanations needed for my sons: making the expereince much easier than normally is. Only feedback would be please consider your waiting and clinic areas re children. Lovely new building but very silent like being in a library. With children this can be unsettling and make waiting more difficult. Music or television in both clinic rooms and waiting area would have a relaxing and diatracting effect for nervous children. Even a small radio! Thanks 

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Responses

Response from Dental Officer, Community Dental, South Eastern Health & Social Care Trust last week
Submitted on 15/08/2025 at 12:04
Published on Care Opinion at 12:04


Thank you so much for taking the time to provide such lovely feedback about your recent visit to Community Dental in James Street. It's good to know that your sons had a more positive experience than normal!

We also welcome your comments on the lack of sound in the waiting room and surgery and how this can be unsettling - I will bring this forward to our managers on your behalf.

Thank you again for your kind words - I will ensure to pass this on to Cheryl and the rest of the team in Newtownards.

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