"Made me feel relaxed and at ease"

I had a hysteroscopy, endometrial biopsy and IUD removed and new one fitted. The procedure was done at the outpatients day surgery at the 

Royal Alexander Hospital in Paisley performed by Dr Zwizwai early August 2025. 

I can’t praise the staff enough. Beginning with the friendly receptionist who took my partners name so he could collect me after surgery. I was asked to sit in the waiting room with other ladies who were having the same procedure done, which was good to chat to them. 

A few of us were then collected by a nurse, who was friendly and polite and took us to a day ward where I met with the lovely nurses Eryn and Inisha. 

They helped getting me get into gown, took notes of everything, medication, health,  back ground, double checked, and explained everything what was happening and answered all my questions. They made me feel at ease.

Dr Zwizwai then presented himself to me who also repeated every detail again and reassured me that he would look after me.

I then met the theatre staff and Dave the anaesthetist, who were so nice and all had a great sense of humour. 

I was whisked down to theatre first and again felt to relaxed and unfazed by what was happening. 

I came round pretty quickly in the recovery room where I felt so refreshed, and the recovery team were on hand straight away asking if I was ok. 

The theatre staff and Dr zwizwai came down to the recovery ward and told me the procedure was successful and did I have any questions. 

I was taken back to the day ward where Eryn and Inisha greeted me again. They changed my bedding, took my blood pressure 3 times before I was considered to go home, they made me a cup of tea with pancakes. I was also chatting with other staff and the male student who also made me a cup of tea and kept asking me if I needed anything. The nurse then phoned my partner to come and collect me. 

When it was time to go every one of the staff on the way out said goodbye and had a laugh when I was leaving. I was accompanied by Inisha to the waiting room to get my partner, and then reception staff also said goodbye.

I just wanted to give a big thanks to all the Royal Alexander Hospital Paisley team who were involved in my care. You made me feel relaxed and at ease from the first consultation to the pre op assessment staff and to the day surgery staff. You are all amazing.