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Truly grateful for the care I received

Posted By Grateful NHS patient

"Truly grateful for the care I received"

About: University Hospital Hairmyres / Day Surgery

(as a service user),

I had an appt for a colonoscopy today at the Day Surgery Unit at Hairmyres and received amazing care from all the staff involved in my patient journey.

The nursing staff there are amazing and a credit to the NHS.

Mr Khan the consultant carried out the procedure quickly and without pain, I am truly grateful for the care I received recently!

Much Appreciated

Thank you. 

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Responses

Response from Paula Thomson, Interim SCN Clinical Governance, Perioperative Services, UHH, NHS Lanarkshire 3 months ago
Paula Thomson
Interim SCN Clinical Governance, Perioperative Services, UHH,
NHS Lanarkshire

Submitted on 18/08/2025 at 13:58
Published on Care Opinion at 13:58

Good afternoon Grateful NHS patient,

Thank you for taking the time to feedback about your experience while attending for your colonoscopy.

I am delighted to hear that you had a positive experience with minimal discomfort and felt grateful for the care you recieved.

I will share this with the team looking after you.

I hope you are recovering well at home.

Take Care

Paula

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Response from Pauline Tighe, Senior Charge Nurse, Day Surgery Unit and Endoscopy, NHS Lanarkshire 3 months ago
Pauline Tighe
Senior Charge Nurse, Day Surgery Unit and Endoscopy,
NHS Lanarkshire

Submitted on 18/08/2025 at 16:36
Published on Care Opinion at 16:36

Dear Grateful NHS patient,

I appreciate you taking the time to share these kind words on the amazing care you received during your recent colonoscopy.The team work very hard to ensure everyone is well cared for and supported throughout their procedure and I'm pleased your experience was positive.

The staff will be delighted with your feedback, thanks again.

Best wishes with your recovery

Pauline

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