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"Excellent service user centred care"

About: Primary Care / Reablement Service

(as a relative),

Thank you to the Lurgan Reablement team for all of their care and attention to our Mum. Emma (OT) Paula and Margaret went out of their way to provide service user centred care to enable our Mum to become independent again after hospital discharge. Their professionalism, care and compassion was visible in all of their interactions with Mum and the family. 

This is a great team! Thank you so much

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Responses

Response from Julie Smyth, Head of Occupational Therapy & Reablement Services, Adult Community Services Directorate, Southern Health and Social Care Trust 2 months ago
Julie Smyth
Head of Occupational Therapy & Reablement Services, Adult Community Services Directorate,
Southern Health and Social Care Trust
Submitted on 19/08/2025 at 12:01
Published on Care Opinion at 12:01


picture of Julie Smyth

Dear Daughter – CR

Thank you for your lovely feedback. The team will be delighted to receive this as they take great pride in leading with care, professionalism and compassion whilst enabling service users back to independence. We send our best wishes to your Mum and the family.

Kind Regards

Julie Smyth

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