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"Thank you for being the angels that you are"

About: Royal Alexandra Hospital / General Surgery (wards 19, 20, 24, 26 &29) Vale of Leven General Hospital / Out of Hours GP Service

(as the patient),

I presented at Vale of Leven Hospital with chest pain.

I was seen immediately and given a letter to take with me to RAH Paisley.

Within 10 minutes of my arrival at Paisley I was taken to ward 20 surgical assessment.

I was given a bed and made to feel safe and cared for. I received tests & surgery and was transferred to ward 29.

Each and every member of staff I came in contact with was wonderful and an absolute credit to our wonderful NHS.

Thank you for being the angels that you are. You are wonderful. 

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Responses

Response from Pamela McQuarrie, Clinical Services Manager, General Surgery & Outpatients, Royal Alexandra Hospital, NHS Greater Glasgow and Clyde less than an hour ago
Pamela McQuarrie
Clinical Services Manager, General Surgery & Outpatients, Royal Alexandra Hospital,
NHS Greater Glasgow and Clyde
Submitted on 15/08/2025 at 15:49
Published on Care Opinion at 15:49


picture of Pamela McQuarrie

Dear Etewx34

Thank you so much for taking the time to share your experience. We are delighted to hear that you felt safe, cared for, and supported throughout your journey from the Vale of Leven Hospital to the Royal Alexandra Hospital.

Your kind words mean a great deal to our teams in Ward 20, Ward 29, and the surgical assessment unit. We will make sure your feedback is passed on to all the staff involved in your care — it will be deeply appreciated.

We are proud of our colleagues and it’s heartening to know their dedication and compassion made a positive difference to you.

We wish you all the best with your continued recovery.

Kind regards,

Pamela

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