Attended Station 16 for total knee replacement. From admission to discharge all staff were professional, caring and considerate, ensuring that I was informed of progress and comfortable with all care provided.
From ward, to theatre, to physio, staff took the time for explanations allowing me to feel at ease with all that was happening and to enquire that I understood and was happy with all procedures.
This was my second visit to Station 16 having had the other knee replaced a few months ago. On both of these occasions I have been treated with dignity and respect creating an holistic environment to promote wellbeing.
Many thanks to the dedicated team who provided professional and outstanding care.
"Team provided professional and outstanding care"
About: University Hospital Ayr / Trauma & orthopaedics University Hospital Ayr Trauma & orthopaedics KA6 6DX
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