"Exceptional care"

About: General Surgery / Gardener Robb Day Procedure Unit (DPU) General Surgery Gardener Robb Day Procedure Unit (DPU) BT9 7AB

Posted by Hollyholly (as the patient), 2 months ago

From I entered the building I was treated with exceptional care from the Receptionist through to the surgeon.
Everyone made me feel at ease as I was slightly worried about the procedure but all six of the staff I encountered couldn’t have been nicer and totally professional, everything went well and I was in and out in about 45 minutes.
Thank you once again for everything you do, these people are a credit to our health service.

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Julie Addis

Assistant Service Manager , Theatres Belfast City Hospital/Mater Hospital, Day Procedure Unit, Recovery,

Belfast Health and Social Care Trust

Submitted on 15/08/2025 at 14:51

Published on Care Opinion at 14:51

Dear Hollyholly
My name is Julie Addis I am the lead nurse for theatres and day procedure. thank you for taking the time to provide such nice feedback about the staff in DPU and the positive experience you had whilst in their care. I will pass on your thanks to the team.
Kind regards
Julie

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