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"They helped me find myself again"

About: Family Support Hubs / Family Support Hub - East Kilbride

(as a service user),

I was referred to the family support hub in East Kilbride, following an attempted overdose to end my life. 

I was initially taken on by Louise, I was very nervous at working with social work but I need not have been. Louise very quickly became an advocate for me and helped me navigate things which i felt like I couldn't handle, i.e drs appointments, health issues, school appointments, housework! Things which had seemed impossible to me!  

I worked with Louise for a long time then, Chloe. Chloe quickly became a part of my family and helped bolster my confidence so I was in a place I could actually advocate for myself. I was signposted to services I never knew existed and made to feel like I had a voice again. Even now that I have been signed off from the service, the family support hub will always be there for me and I look fondly back on the time they helped me find myself again. Myself and my children are eternally grateful. 

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Responses

Response from Elizabeth Marshall, Team Leader, Family Support Hub - Camglen, South Lanarkshire University Health and Social Care Partnership 2 months ago
Elizabeth Marshall
Team Leader, Family Support Hub - Camglen,
South Lanarkshire University Health and Social Care Partnership
Submitted on 18/08/2025 at 16:51
Published on Care Opinion at 16:51


Thank you so much for taking the time to reach out to the East Kilbride Family Support Hub and for sharing your story.

I am delighted to hear you have had a positive experience working with Louise and Chloe.

Your involvement within the hub highlights to the staff the importance of being there for families and hopefully your story will encourage others in similar situations to engage.

I hope that you and your family are well and wish you all the best moving forward. I will ensure to share your feedback with Chloe and Louise.

If you require any additional information please do not hesitate to contact anyone within our Family Support Hub.

kind regards

Elizabeth Marshall

Operations Manager

Cambuslang Family Support Hub

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