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"Exceptional and reassuring"

About: Community Services - North Devon / Bladder & Bowel Care

(as the patient),

Bowel and Bladder, examination and info.

The lady was exceptional in her role and assured me, on every detail. Lots of info given, and not rushed.

Hope to get some respite soon, of symptoms, and awaiting on urodynamics, (soz if spelt wrong lol).

I felt listened too and comfortable, just hope I can keep up the ongoing exercises...😊

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Responses

Response from Kim Werner, Admin Assistant/Receptionist (Eastern Services), HOSM Admin (Eastern Services), Royal Devon University Healthcare NHS Foundation Trust 2 months ago
Kim Werner
Admin Assistant/Receptionist (Eastern Services), HOSM Admin (Eastern Services),
Royal Devon University Healthcare NHS Foundation Trust

Receptionist at Honiton Hospital for Outpatients and Minor Injuries Unit. Also, receptionist at Ottery St Mary Hospital for Outpatients

Submitted on 15/08/2025 at 09:57
Published on Care Opinion at 09:57


picture of Kim Werner

Dear Dori65

Thank you for taking the time to tell us about your recent appointment in our hospital.

It's lovely to hear such positive feedback, and I will ensure your feedback is passed on to the relevant persons.

Good luck with the exercises, and I wish you a speedy recovery from your symptoms.

Best wishes

Kim

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