Care Opinion

Text size

Theme

Language

Videos in BSL or ISL
Help with language translation
Help with reading or listening

Visit to see Urology nurse

Posted By attendant80

"Visit to see Urology nurse"

About: Royal Devon & Exeter Hospital (Wonford) / Urology

(as the patient),

I went to urology and saw a nurse called Kate.

I have a complicated history and am in much prostate pain.

Although she thought I was there to talk about UTI’s Kate listened carefully and I felt she had read my notes fully

One of the problems I have as a result of a botched procedure in another hospital is that I am totally incontinent. This means I go through 5 or six pads a day which is a strain on my pension.

Within a week, Kate had arranged for me to receive a large package of pads for which I am most grateful. Thank you

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Marie Hunkin, Operations Manager (Eastern Services), Urology and Preparation for Surgery and e-surgery care group (Eastern Services), Royal Devon University Healthcare NHS Foundation Trust 2 months ago
Marie Hunkin
Operations Manager (Eastern Services), Urology and Preparation for Surgery and e-surgery care group (Eastern Services),
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 20/08/2025 at 16:33
Published on Care Opinion at 16:33

Dear attendant80

Many thanks for taking the time to share your experience of our Urology service. I was pleased to read that you felt supported and listened to by Kate. As a team we are extremely proud of the service and it gives the team a real boost when we read that you have had a positive experience.

I will make sure to share your feedback with Kate.

Marie Hunkin

Operations Manager, Urology & Clinical Measurements

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k