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Staff today were so nice and extremely professional

Posted By caringgz86

"Staff today were so nice and extremely professional"

About: Altnagelvin Area Hospital / Radiology Outpatients Department / TIA clinic

(as the patient),

Today I received great care at the TIA Clinic.

I was first met by Nurse Amanda who checked my blood pressure and did an ecg. Amanda explained everything she was going to do with me before hand and made me feel relaxed.

Then she took me into see Dr Deshpande and Dr Ravish. Both Drs were so professional and wanted to hear my story.

Then Dr Deshpande explained the plan he had for me so Nurse Amanda took me down to outpatients where I had a Doppler test performed of my arteries by Louise who also explained the procedure beforehand. I had to go home then and come back at 4 pm for a brain scan which I’ll hopefully have the results of in a few days.

Overall all the staff I met today were so nice and extremely professional making sure I understood everything 

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Responses

Response from Ann-Marie McIImoyle, Stroke Service Improvement Manager, Stroke Services, WHSCT 2 months ago
Ann-Marie McIImoyle
Stroke Service Improvement Manager, Stroke Services,
WHSCT

Submitted on 15/08/2025 at 16:43
Published on Care Opinion at 16:43

picture of Ann-Marie McIImoyle

Dear caringgz86,

My name is Ann-Marie McIlmoyle, I am the Stroke Service Improvement Manager for the WHSCT. Thank you for taking the time to give feedback on the TIA service. I will share the feedback with the team, they will be delighted to hear your kind words.

Regards

Ann-Marie

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Response from Joanne McFeely, Clinical Specialist, Radiology Department Altnagelvin Hosspital, WHSCT 2 months ago
Joanne McFeely
Clinical Specialist, Radiology Department Altnagelvin Hosspital,
WHSCT

Submitted on 20/08/2025 at 13:10
Published on Care Opinion at 13:10

Hi caringgz86

Thank you for taking the time to share such positive feedback. We understand that attending hospital appointments can often be a daunting experience, and its often the small gestures from our staff that make a big difference. Listening carefully to each patients story and clearly explaining procedures are central to the care we strive to provide. I'll be delighted to pass you kind words onto our Radiology team

Wishing you all the very best for the future

Kind Regards

Joanne McFeely

Lead Radiographer

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