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"Home visits after fall"

About: Ealing Community Partners - Adult Community Services / Ealing Falls Clinic Hayes Town Medical Centre

(as a relative),

My elderly father had a fall. 111 was excellent and sent round a crew to make sure my father was okay.

The very next day at GP called.Dr Faour. This was in the area called Hanwell.. 

I was so impressed by Dr Faour’s detailed examination, reassuring manner. She took the time to explain everything to my father and I.

I really wanted to thank her and leave a review because she was so excellent. I hope that this review will be passed to her.

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Responses

Response from Paul Gibbs, Patient Experience Lead, West London NHS Trust last week
Paul Gibbs
Patient Experience Lead,
West London NHS Trust
Submitted on 19/08/2025 at 11:27
Published on Care Opinion at 11:27


Dear listenbb78,

Thank you for your kind feedback.

We are so pleased to hear about the support and care your father received. Your feedback is greatly appreciated, and we have shared your kind words with Dr Faour.

Once again, thank you for taking the time to write to us.

Regards,

Millicent
Patient Experience Officer

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