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"Grateful thanks for prompt attention"

About: South West & Southampton Division / Frailty Support Team - Lymington

(as a staff member posting for a patient/service user),

A word of thanks.

Some 3 weeks ago I had a very bad bout of food poisoning, brought about by my using an out of date carton of orange juice. Symptoms lasted 3+ days, effects included weakness and disorientation plus the inability to pass water.

A friend called the surgery to seek help and I received a quick phone call from a doctor in triage who said I would be visited by someone from the Frailty Team - which Id never heard of! Miraculously a doctor and a nurse arrived within the hour, carried out various tests and gave advice on recuperation. They visited on two further occasions, finally signing me off with the warning that the level of recovery would be very slow. They were quite right as I still feel quite lacking in energy, could sleep for England and for some reason, my post-Covid balance problem seems to have worsened. However the Team visits were very helpful, much appreciated, and I've just seen through my 98th birthday, so progress must be in the right direction.

My purpose in writing is just to record my grateful thanks for the prompt attention given me by the surgery and the team which made me feel someone was concerned with my situation. Very comforting.

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Responses

Response from Eleanor Corbett, Consultant Practitioner, South West Frailty Teams, Hampshire and Isle of Wight Healthcare NHS Foundation Trust 5 days ago
Eleanor Corbett
Consultant Practitioner, South West Frailty Teams,
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Submitted on 27/08/2025 at 11:45
Published on Care Opinion at 11:45


Thank you for taking the time to provide feedback about our service. I'm pleased you found our visits helpful and that you are starting to feel better. I have passed your feedback to the Team.

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