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"Feeling held after finding a lump"

About: North Devon District Hospital / Breast care and breast surgery North Devon District Hospital / Radiology (X-ray)

(as the patient),

The first time I found a lump in my breast (a few years ago) I went along to the Radiology Dept at NDDH with my husband as support. All turned out well, nothing to report.

Fast forward to last week, sat in OPD waiting to see Karen in the breast clinic. No one by my side this time (my husband died in 2021). From the moment the nurse called my name I felt "held". All the staff I came across (both at the breast clinic and in radiology) were attentive, kind and thoughtful. Thankfully, once more, all turned out well, nothing sinister to report.

Feeling something untoward in your body is frightening and shocking. Imagination is a wondrous thing until an occasion like this when it goes into overdrive. Having reassuring people around to bring the stress levels down, to reduce the mounting anxiety (inevitably there has been some wait for an appointment - I feel fortunate mine was not so long) and to be surrounded by such caring professionals brings a priceless sense of calm.

Thank you to all I encountered last week...your work is difficult, I know not every outcome is as positive as mine...you make a difference to someone...every day.

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Responses

Response from Claire Herlihy, Advanced Clinical Practitioner - Breast Care (Northern Services), Cancer Services (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 2 months ago
Claire Herlihy
Advanced Clinical Practitioner - Breast Care (Northern Services), Cancer Services (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 15/08/2025 at 08:37
Published on Care Opinion at 08:37


picture of Claire Herlihy

Dear Hazelnutz,

Thank you for taking the time to share your experience. We extend our sincere condolences for your personal loss and appreciate your openness in reflecting on both your previous and recent visits.

I am pleased to learn of your positive experience at the breast clinic and radiology last week, and I am glad to hear that all was well. Your kind words about the attentiveness, kindness, and professionalism of our staff are greatly appreciated and will be shared with the teams involved. It is heartening to know that you felt supported and reassured throughout your visit and we are pleased that our care helped to bring comfort during what can be an anxious time.

Best Wishes

Claire

Advanced Clinical Practitioner and Breast Team Lead

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