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"great experience after being so worried"

About: Paediatrics / Ward 6

(as a parent/guardian),

Son broke his ankle and had to go into Altnagelvin ward 6 where he undergone a procedure to correct it. From the minute we entered ward every member of staff we met was so friendly, professional and put my son at ease as he was nervous. Nursing staff Carleen, Katie, Kylie where so lovely and made this scary experience for my son a really good one, explaining everything that was going to happen. Anaesthetist Niamh was again so friendly speaking to my son directly and explaining all what was going to happen, making us all reassured. Dr Brad I hope that's correct, theatre staff brilliant and to the lady who give the emotional mum tissues. Back to ward after, Support services didn't catch the fellas name so kind made sure we were well fed, and too the physio Dane.

A great experience after being so worried.

What a great team of staff.

Thank you for all.

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Responses

Response from SharonE O'Donnell, Deputy Ward Sister, Ward 6 Children's Altnagelvin, Women & Children last month
SharonE O'Donnell
Deputy Ward Sister, Ward 6 Children's Altnagelvin,
Women & Children
Submitted on 20/08/2025 at 09:01
Published on Care Opinion at 11:01


Thankyou so much for taking the time to share your kind words about your experience on our ward. We are so pleased to hear that our team were able to provide reassurance, support and kindness to both you and your son during what must have been a worrying time.

Your recognition of our staff and the wider team means a great deal. They will be delighted to know their efforts made such a positive difference and helped to make the experience better for you.

I would like to wish your son a smooth and speedy recovery.

With gratitude

Sharon O'Donnell.

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