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Outstanding Care

Posted By Angela151

"Outstanding Care"

About: Royal Blackburn Hospital / Accident and emergency

(as the patient),

We had the pleasure of meeting Dr. Del-Negro when we brought our 3-week-old baby to the emergency department.

From the moment she walked in, her warmth, professionalism, and genuine care immediately put us at ease. She was not only incredibly kind and compassionate, but also highly knowledgeable and thorough in everything she did. It was clear that she truly cares about her patients and takes her work very seriously.

We are so grateful for the exceptional care she provided to our little one, and we left feeling reassured and confident thanks to her. Dr. Del-Negro is truly a wonderful doctor and a lovely person – we feel very lucky to have met her

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Responses

Response from Sarah Ridehalgh, Patient Experience Facilitator, East Lancashire Hospitals NHS Trust 2 months ago
Sarah Ridehalgh
Patient Experience Facilitator,
East Lancashire Hospitals NHS Trust

Submitted on 22/08/2025 at 12:36
Published on Care Opinion at 12:36

Hello Angela,

Many thanks for your feedback regarding the care and treatment your 3 week old baby received from staff in the Emergency Department at Royal Blackburn Hospital when you attended.

It is lovely to hear that you had such a positive experience and it is a wonderful review for

Dr. Del-Negro who always strive to deliver, safe, personal and effective care and it will be a pleasure to pass on your comments.

If there is anything further you would like to tell us about this experience you can contact the Patient Experience team by email at patientexperience@elht.nhs.uk

Thank you again for commenting and best wishes.

Sarah Ridehalgh

Patient Experience Facilitator

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