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"Pregnancy Loss Care"

About: Maternity care (wards 68, 72 &73) / Early Pregnancy Assessment Service

(as a service user),

I attended EPAS at PRM over a course of 2.5 weeks for investigation and medical treatment of an ectopic pregnancy. 

The midwives and other healthcare workers were all absolutely fantastic and supportive and I cannot fault the care I received from them. 

However on 2 of the occasions I visited there were young children and babies in the waiting room. I appreciate the difficulty some other patients may have with childcare to enable them to attend their appointments but it made a difficult experience even harder in being reminded of what I was losing. 

Due to the location of EPAS within the PRM with remainder of maternity services I had already encountered pregnant women and parents leaving with newborns which I am aware cannot be helped. 

When I mentioned it to staff they said that they were aware of the issue with children in EPAS and they shouldn’t be brought in but was difficult to enforce. 

Could I suggest all patients be reminded and if it unable to be avoided a separate waiting area for patients with children to protect those going through pregnancy loss. 

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Responses

Response from Tracy Orr, Lead Midwife, Princess Royal Maternity, NHS Greater Glasgow and Clyde 2 weeks ago
Tracy Orr
Lead Midwife, Princess Royal Maternity,
NHS Greater Glasgow and Clyde
Submitted on 15/08/2025 at 13:34
Published on Care Opinion at 13:34


Dear Pat24,

Thank you for taking the time to leave your feedback. I am so sorry to hear you have experienced a loss, but also glad to hear that the staff were supportive at this difficult time. I understand how upsetting it must have been to share the waiting room with other women with babies. We do always advice not to bring babies/children but as staff mentioned they can turn up unexpectedly. The EPAS service is currently under review so I will be happy to take your suggestions forward. Thank you again for giving us your valuable feedback and best wishes for the future.

Kind Regards,

Tracy Orr

Lead Midwife

PRMH

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