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Amazing treatment for my son.

Posted By RF78

"Amazing treatment for my son."

About: Queen Elizabeth University Hospital Glasgow / Accident & Emergency

(as a parent/guardian),

Amazing treatment for my son at the QEUH today. 90 mins for triage, ortho review, X-ray and cast. Staff all so kind and helpful despite being busy. My younger son broke his arm twice 2 years ago and received equally good care. Special thanks to orthopaedic nurse Louise who gave amazing care to both of my boys. We are so lucky to have such amazing medical care with no cost (I pay plenty of tax so realise it is not ‘free’).

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 2 months ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC

Submitted on 21/08/2025 at 11:41
Published on Care Opinion at 11:41

picture of Kevin Torbet

Dear RF78

Thank you so much for sharing your kind words about your experience of attending the Queen Elizabeth University Hospital. We’re delighted to hear that your son received such prompt, compassionate, and high-quality care from our team — even during busy times.

Your special mention of orthopaedic nurse Louise has been passed on to her and the wider team. Feedback like yours means a great deal to our staff and is a valuable reminder of the positive impact they have every day.

Wishing both of your sons a smooth and speedy recovery.

Kind regards

Kevin

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Response from Karen Hughes, Senior Charge Nurse, Emergency Department and Minor Injuries Units, Queen Elizabeth University Hospital and New Victoria Hospital), NHS Greater Glasgow and Clyde 2 months ago
Karen Hughes
Senior Charge Nurse, Emergency Department and Minor Injuries Units, Queen Elizabeth University Hospital and New Victoria Hospital),
NHS Greater Glasgow and Clyde

Senior charge nurse & emergency nurse practitioner within the ED & Miu of the Queen Elizabeth University Hospital

Submitted on 21/08/2025 at 11:52
Published on Care Opinion at 11:52

picture of Karen Hughes

Dear RF78,

Thank you so much for your kind feedback on care opinion, I am delighted to hear that your son received such prompt and compassionate care and your family has consistently had positive experiences with our team. I’ll make sure your kind words are passed on to Louise and the rest of the orthopaedic staff — they’ll be thrilled to know they made a difference, your lovely message is a wonderful reminder of why we do what we do. Wishing both of your boys a smooth and speedy recovery!

with kind regards,

Karen

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