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"Pre-op assessment"

About: Inverclyde Royal Hospital / Pre-Operative Assessment

(as the patient),

I refer to my consultation with Michelle of the pre op assessment team for a hip replacement and would advise that I was delighted and impressed at the manner and professionalism of your staff employee.

I am now in a state of mind more able to cope with my upcoming operation.

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Response from Susan O'Connor, Lead Nurse, Orthopaedics - Clyde Sector, NHS Greater Glasgow and Clyde 5 days ago
Susan O'Connor
Lead Nurse, Orthopaedics - Clyde Sector,
NHS Greater Glasgow and Clyde
Submitted on 13/08/2025 at 14:47
Published on Care Opinion at 14:47


Dear Port Glasgow lady,

Thank you for your very kind words regarding Michelle at our Pre Op assessment.

It is always our intention to make our patients feel relaxed and well informed of their upcoming procedure and I am glad that you have had this experience.

I will share your positive feedback with Michelle, who will be delighted to hear that her hard work has been recognised.

Regards

Susan

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