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"Rapid referral and treatment of an eyesight problem"

About: Royal Devon & Exeter Hospital (Wonford) / Ophthalmology

(as the patient),

Once my GP Dr Coop of Sid Valley Practice became aware of my rapidly deteriorating vision problem she referred me to the eye unit at RD&E Hospital for an urgent appointment.  This took place the next day and tests were conducted by excellent male staff.

As a result, I then saw the eye surgeon Miss Poonam Sharma who diagnosed my condition and said that it could be corrected by laser surgery. To my surprise she did the bilateral YAG laser capsulotomy there and then and my eyesight was restored to normal.

I cannot praise this surgeon highly enough. She was super efficient and professional. I am most grateful to her and indeed, the NHS.

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Responses

Response from Lauren Tyrer, Cluster Support Manager (Eastern Services), Ophthalmology (Eastern Services), Royal Devon University Healthcare NHS Foundation Trust 2 months ago
Lauren Tyrer
Cluster Support Manager (Eastern Services), Ophthalmology (Eastern Services),
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 12/08/2025 at 10:00
Published on Care Opinion at 10:00


Dear Steelshod,

Thank you so much for taking the time to share your experience. We're delighted to hear that your care was prompt and effective, and that your eyesight was restored so quickly.

It's wonderful to know that Dr. Coop’s swift referral, the professionalism of the eye unit team at RD&E Hospital, and Miss Poonam Sharma’s skill and efficiency all contributed to such a positive outcome. We'll ensure your kind words are shared with everyone involved in your care.

Your feedback is truly appreciated and serves as a great reminder of the importance of timely, coordinated care across our NHS services.

Kind regards,

Lauren Tyrer

Operations Manager in Ophthalmology

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