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Head and Neck Cancer Counselling Service

Posted By JeannieB11

"Head and Neck Cancer Counselling Service"

About: North Devon District Hospital / Cancer Services North Devon District Hospital / Oral & Maxillofacial Surgery

(as the patient),

After surgery and ongoing check-ups for cancer of the mouth, I was recommended to see Julie, a CNS with many years of experience and dedication to patients like myself, attending Royal Devon Head and Neck Cancer Departments.

For the last two years I have been in awe of the kindness and commitment shown by this unique set of Medical practitioners; and now I can add the Counselling service to my critique.   Julie is calm, friendly, approachable and completely open-minded.  I was hesitant at first, but in her room, ‘safe space’ we were able to address any doubts and worries, which her professionalism guided seamlessly.  Her dedication to patients and her wealth of knowledge, gained through hard commitment, shone through. I count my self blessed, that if I had to have mouth cancer, then I am very lucky to be in the hands of such capable peopke.

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Responses

Response from Julie Ashton, Head and Neck Counsellor (Northern Services), Maxillofacial and Oral Surgery (Northern Services), Royal Devon University Healthcare NHS Foundation Trust yesterday
Julie Ashton
Head and Neck Counsellor (Northern Services), Maxillofacial and Oral Surgery (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 13/08/2025 at 10:41
Published on Care Opinion at 11:10

picture of Julie Ashton

Dear JeannieB11

Thank you so much for taking the time to share your feedback about our Head and Neck Cancer counselling service. Your kind words mean a great deal to our entire team.

I'm delighted to hear that you found the service helpful in addressing your worries and concerns during what we know can be a challenging time. Creating a safe and calm environment where patients feel comfortable expressing their thoughts and emotions is at the heart of what we do, so it's wonderful to know we achieved this for you.

Your feedback helps us understand the impact of our work and motivates us to continue providing the best possible support to all our patients. We hope the strategies and support you received continue to be beneficial as you move forward.

If you ever need additional support or have any questions in the future, please don't hesitate to reach out to us.

With warm regards,

Julie Ashton

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