After a recent horse riding accident, I took my daughter to Monklands A&E Department. I originally thought it was just a sprain but after a couple of days, I just felt it wasn't quite right.
The reception staff were really helpful and pointed my to the e-check in, which was easy to complete and my daughter was seen, x-rayed and plastered up in the minor injuries department, all within 1.5hours.
The staff were so kind, Stephen who we saw initially was great at using humour to help relax my daughter, the radiography staff were brilliant and Gaynor was the loveliest nurse who put on the plaster cast, talked us through everything and even showed us the x-ray and explained the fracture.
I received a call the very next day inviting us to see the consultant just 1 week later. The process has been so smooth and really helped by the staff involved at each step.
"My daughter's treatment"
About: University Hospital Monklands / Emergency Department University Hospital Monklands Emergency Department ML6 0JS University Hospital Monklands / Radiology University Hospital Monklands Radiology Airdrie ML6 0JS
Posted by MissD (as ),
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