"It makes such a difference to be treated this way"

Arrived on a busy Friday afternoon for x-rays of lower back. Presented my paperwork and was told there would be a greater wait than normal due to staff shortages. Apologies were given.... not just once but many times, to everyone.

When taken for x ray, about half an hour later, waiting gowned in the side room, I was continuously checked to see that I was ok. This was a very caring attitude and was displayed throughout my visit.

X ray staff also were very polite and considerate.

I would like to thank the staff in this department for their care - always caring whenever I have had to visit.

I only wish other Glasgow hospitals demonstrated the same care and concern, even when working in difficult conditions - overstretched for staff, overworked and underpaid.

Thank you x ray department. It makes such a difference to be treated this way.