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"She has made me feel so supported and looked after"

About: Rutherglen and Cambuslang / Health Visiting Rutherglen and Cambuslang

(as a service user),

I have 4 children and have had this health visitor Alyson for over 6 years .She has been amazing and even more so over the past three years when I had my twins who were born at 32 weeks after a traumatic birth and 4 weeks in the NICU.

Alyson has been there for us since they were barely a week old .She has gone above and beyond for not only the twins but also for me as my mental health wasn’t great, she encouraged me to seek support and always checked in on me at every visit. She makes me feel listened to and supportive of all the decisions I have had to make and offered to be a voice if I needed it with other medical professionals.

She was out visiting before the twins got discharged on oxygen and was out every week once they were discharged .She was caring, compassionate and looked after us all. She was always at the other end of the phone if we needed her and was always offering helpful advice, guidance and reassurance through very stressful times which she continues to do to this day .

She is without a doubt the best health visitor we have had .Alyson has made me feel so supported and looked after and continues to reassure me that we are doing a great job with our kids .

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Responses

Response from Stacey Anderson, Locality Service Manager - CamGlen, South Lanarkshire University Health and Social Care Partnership yesterday
Stacey Anderson
Locality Service Manager - CamGlen,
South Lanarkshire University Health and Social Care Partnership
Submitted on 12/08/2025 at 09:03
Published on Care Opinion at 09:03


Hi Hurst 1985,

Thank you for taking the time to share your experience with your Health Visitor Alyson.

The health visiting service plays such an important part in supporting families and it is wonderful to hear about the support, care and guidance Alyson has provided to you and your family over the years.

I will ensure that your feedback is provided back to Alyson and the Health Visiting Team.

Thank you again for completing care opinion.

Kind Regards

Stacey Anderson, Service Manager.

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