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"The staff were very kind"

About: Royal Hospital for Children (Glasgow) / Accident & Emergency

(as a service user),

My son had an incident at home and required to go to A&E to be assessed. The staff were very kind and we were seen as promptly as we could have been. We had a lovely nurse called Annie and Student named Zoe that went out of there way to make my son as comfortable as possible.

There was also a lovely HCSW that went out her way to make  my son feel better after getting blood taken. The doctor that reviewed us was very calm and explained everything well without any judgement about our situation. It definitely made a stressful situation a lot easier.

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