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"I was very upset over this situation"

About: Gloucestershire Royal Hospital / Accident and emergency

(as the patient),

I am known to have non epileptic attack disorder and whilst I was in A&E. I had a seizure. When staff were called one of them swore - said for f's sake - and kept repeatedly telling me to just get up and that they shouldn’t have to pick me up.

I was very very upset over this situation and when I asked if I could discharge myself, they told me they would ring the police on me.

Absolutely horrible experience, very traumatic and makes me never want to go to a hospital again.

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Responses

Response from Rebecca Fell, Patient and Carer Experience Improvement Manager, Patient Experience, Gloucestershire Hospitals NHS Foundation Trust last week
Rebecca Fell
Patient and Carer Experience Improvement Manager, Patient Experience,
Gloucestershire Hospitals NHS Foundation Trust

Carry out improvement work for our patients to help ensure they receive the best care and experience when visiting our hospitals

Submitted on 08/08/2025 at 13:07
Published on Care Opinion at 13:07


Hello

I am so sorry to hear of this experience. Please could you contact me rebecca.fell2@nhs.net and provide me with your contact details. I will then get in touch with you. Thank you

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