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"Very reassuring appointment at haematology outpatients RBHSC"

About: Royal Belfast Hospital for Sick children / Haematology Unit

(as a service user),

We had an initial appointment with our son who has been diagnosed with a bleeding disorder. Everyone was so kind and helpful right from we went in. The facilities at the outpatients department was great, our 6 month son loved looking at the fish and the pictures in the walls. Patricia the SW introduced herself to us and straight away put us at ease. Dr Catherine explained everything very thoroughly and allowed us to ask questions. We were also introduced to Claire (OT) and Francie (physio). Sarah the specialist nurse was also very informative and offered reassurance. It’s great to know our son will be followed up under a professional, caring and compassionate MDT. This has really helped both my husband and I to feel equipped to best care for our son. 

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Responses

Response from Sinead Duffin, Service manager, SPECIALIST HOSPITALS & WOMEN'S HEALTH, Belfast HSC Trust yesterday
Sinead Duffin
Service manager, SPECIALIST HOSPITALS & WOMEN'S HEALTH,
Belfast HSC Trust
Submitted on 08/08/2025 at 16:59
Published on Care Opinion at 16:59


Hello, my name is Sinead Duffin and I am the Service Manager for haematology in RBHSC. Thank you so much for taking the time to post your very positive experience when attending the haematology outpatients with your son. I will ensure that your comments are shared with the staff, I know that they will be delighted and will appreciate your feedback on the care they provided at a particularly difficult time for you as a family.

I hope that your son continues to recover well.

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