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Excellent care and compassion for shockwave treatment

Posted By Andika

"Excellent care and compassion for shockwave treatment"

About: Stone treatment Centre: Northern Ireland Extracorporeal shockwave lithotripsy (ESWL)

(as the patient),

I recently had 2 shockwave treatment for kidney stones and couldn’t be more grateful for the care I received.

From start to finish, the staff were incredibly kind, reassuring, and thoroughly professional. They made what could have been a very stressful experience feel calm and manageable. Every step was explained clearly, and I felt truly looked after throughout the process.

Thank you to the entire team for your excellent care and compassion — it really made all the difference!

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Responses

Response from Laura McAuley, Urology Specialist, Surgery and Clinical Services Directorate, Southern Health and Social Care Trust 2 days ago
Laura McAuley
Urology Specialist, Surgery and Clinical Services Directorate,
Southern Health and Social Care Trust

Submitted on 12/08/2025 at 13:34
Published on Care Opinion at 14:55

Thank you for taking the time to give feedback on the ESWL service. I am grateful to hear you had such a positive experience. We strive as a unit to deliver quality, patient focused care and your feedback helps us ensure we are achieving this.

Thankyou again for your feedback

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