"A great experience"

Amazingly, called up Whipton Hospital for a last-minute cancellation. The lady on reception was excellent... friendly, smiling and efficient. 10/10.

Waited in reception (aren't these places uniformly boring and dull - somebody must be able to dream up a more interesting environment (Maybe some 'Doctor, Doctor jokes, plants, quizes?) Anyway - 5/10 - average!).

Appointment on time and seen by a friendly, approachable  and understanding physio (D'Arcy) who pushed and pulled me through a range of movement and prescribed some exercises 10/10

Great NHS experience.... though, obviously, I don't want to go back! 😀