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"The care and support of staff"

About: Antrim Area Hospital / Falls Prevention Antrim Area Hospital / X-Ray Department Northern Ireland Ambulance Service / Emergency ambulance response

(as a service user),

I passed out resulting in a bad fall resulting in smashed teeth and badly hurt face/nose , the ambulance staff were very kind and patient, the nurses were also kind , the only complaint I had were the CT scan staff very abrupt, ….. I am totally tea total and a non smoker also ,,,, as I had been there all day a little bite to eat was offered and I told her I was vegetarian she went and got me something suitably which was  much appreciated . THANKYOU 

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Responses

Response from Rebecca Getty, Assistant Director Diagnostic & Clinical Services, Surgical & Clinical Services, NHSCT 4 hours ago
Rebecca Getty
Assistant Director Diagnostic & Clinical Services, Surgical & Clinical Services,
NHSCT
Submitted on 09/08/2025 at 10:05
Published on Care Opinion at 10:05


Dear Libby8. Thank you for taking time to feedback about your recent experience in Antrim Hospital. I am glad that overall your experience was very positive but it is a bit disappointing that you felt the CT staff were abrupt. The CT manager will discuss this with them and remind them that all patients should be treated with dignity and respect. Regards Rebecca

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