Care Opinion

Text size

Theme

Language

Videos in BSL or ISL
Help with language translation
Help with reading or listening

They treated us with care and respect

Posted By Ad146

"They treated us with care and respect"

About: Care and Support (Commisioned Providers) / Ardgowan Hospice

(as a service user),

We can't thank Angela and her amazing team enough for the care our family received in Ardgowan Hospice.

Everyone at the hospice treated our family with exceptional care and respect. This thanks also goes out to  your cleaner Sandra , your chef George, and Mark and Ann Marie who cared for us the last day we were with our dad.

Thank you so much. Inverclyde would be lost without this haven.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Laura Moore, Chief Nurse, Inverclyde Health & Social Care Partnership yesterday
Laura Moore
Chief Nurse,
Inverclyde Health & Social Care Partnership

I am the Chief Nurse for the Health and Social Care Partnership in Inverclyde, providing professional leadership and support to our Integrated Joint Board, Senior Management team and all of our nursing staff across our services

Submitted on 11/08/2025 at 14:34
Published on Care Opinion at 14:34

picture of Laura Moore

Dear Ad146

I am so sorry to hear about the loss of your Dad, it is very much appreciated that you have taken the time to contact us with this feedback at this difficult time.

It is lovely to hear that the hospice treated you and your family with care and respect and that so many members of the team supported you all. It means a lot to staff when they get personal feedback like this and to know they have made a difference, I will ensure that they are made aware of your comments.

Many thanks again and my thoughts are with you and your family

Laura Moore

Chief Nurse

Inverclyde HSCP

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Graham Gardiner, Chief Executive Ardgowan Hospice , Ardgowan Hospice, Inverclyde HSCP yesterday
Graham Gardiner
Chief Executive Ardgowan Hospice , Ardgowan Hospice,
Inverclyde HSCP

Submitted on 11/08/2025 at 16:11
Published on Care Opinion at 16:12

picture of Graham Gardiner

Dear Ad146,

My name is Graham Gardiner and I am the Chief Executive Officer of Ardgowan Hospice.

I am sorry to hear about the loss of your Dad. I am glad that we at Ardgowan Hospice were able to provide comfort, care and support to you and your family. It is greatly appreciated that you have taken the time to share your experience. Your kind words will be passed on to those you mention.

I do hope that you are surrounded by love at this very difficult time.

Graham Gardiner

CEO Ardgowan Hospice

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k