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They have definitely helped him regain his mobility

Posted By MagsC

"They have definitely helped him regain his mobility"

About: Rutherglen & Cambuslang Locality Support Service / ICST (Community Nursing, Physiotherapy, Occupational Therapy) Rutherglen & Cambuslang Scottish Ambulance Service / Emergency Ambulance University Hospital Hairmyres / Emergency Assessment Unit University Hospital Hairmyres / Emergency Department

(as a service user),

Husband had injury to back  and GP called ambulance as he was unable to move to get into our car to go to A&E . Husband was very worried how they would get him from house to ambulance as was in a lot of pain with slightest movement.

Michelle and Graham came and used their excellent communication skills making husband feel confident they would managed with as little discomfort to him which they did again doing their great professional methods to get him into ambulance to Hairmyres  where he was treated by the  fantastic medical staff and admitted overnight .

Next day the physiotherapists came got him mobile and organized another ambulance the SAS team Chris and his colleague again brought him into house got him settled lovely friendly, team doing a great job .

So thanks to all the Ambulance teams, A&E,and receiving ward for making my husband very well looked after and follow up has been Community Physiotherapist Karen from Camglen, her excellent well informed professional coming now to house has given  exercises that  have definately  helped  him regain his mobility .

Our 🏴󠁧󠁒󠁳󠁣󠁴󠁿 NHS is the best and we all need to appreciate the services we get stop moaning about waiting  if waiting that means no as serious as patient being seen .  Do what the medical experts tell you and you reap the benefits of regaining your health .

Thank you All  πŸ‘πŸΌπŸ‘πŸΌπŸ‘πŸΌ

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Responses

Response from Tracey Shaw, Team Leader - Physiotherapy, South Lanarkshire University Health and Social Care Partnership yesterday
Tracey Shaw
Team Leader - Physiotherapy,
South Lanarkshire University Health and Social Care Partnership

Submitted on 11/08/2025 at 16:52
Published on Care Opinion at 16:52

Dear MagsC,

Thank you very much for taking the time to give your feedback on the care your husband has received from the ambulance service and the acute hospital ward staff, as well as our physiotherapy team at ICST Camglen.

It's brilliant to hear that our Karen's input is helping your husband to regain his mobility after what must have been a very difficult time following a back injury, including a hospital admission.

I will make sure that your lovely feedback is passed to Karen and the rest of the physiotherapy team here at ICST Camglen, they will be very happy to hear it.

Best wishes to your husband and to you, thank you again for your feedback.

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Response from Lesley O'Brien, Interim Physiotherapy Site Lead, University Hospital Hairmyres, NHS Lanarkshire less than an hour ago
Lesley O'Brien
Interim Physiotherapy Site Lead, University Hospital Hairmyres,
NHS Lanarkshire

Submitted on 12/08/2025 at 09:22
Published on Care Opinion at 09:25

Dear MagsC

I would also like to extend my thanks to you for taking time to provide feedback on your husbands care by SAS, acute and community services.

I am delighted the hospital physiotherapy team were able to support your husband and get him mobile and allow him to get back home promptly to continue his rehabilitation with the ICST team

I will share your feedback with the front door physiotherapy team and thank you again for your feedback

Lesley

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Response from Nicola O'Donnell, Physiotherapy, South Lanarkshire University Health and Social Care Partnership less than an hour ago
Nicola O'Donnell
Physiotherapy,
South Lanarkshire University Health and Social Care Partnership

Submitted on 12/08/2025 at 09:29
Published on Care Opinion at 09:29

picture of Nicola O'Donnell

Thank you so much for taking the time to share your husbands story. It is great to hear that his mobility is improving and that the care he has received throughout has been so positive.

Teams work so hard to provide professional and person centered care and I know it will mean a great deal to them to hear your kind words and positive feedback.

I wish your husband ongoing success with his exercises and I hope things continue to improve for him. I will be sure to pass on your thanks to the community Physiotherapy team.

Nicola

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