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"Friendly, kind and efficient"

About: North Devon District Hospital / Accident and emergency North Devon District Hospital / Medical Assessment Unit (Alexandra Ward)

(as the patient),

I was referred to SDEC by my GP and received an appointment the next morning with the team. From arrival to discharge the SDEC team and all staff I came into contact with were friendly, kind and efficient and this includes X-ray, Sodexo and Pharmacy.

Investigations were carried out without delays and a thorough review with a plan in place for what will happen next. People can be quick to criticise the NHS, they don’t see the commitment and passion that staff put into their work and the care they give day after day.

The whole experience was one for staff to be proud of and I would like to thank everyone for making it a lot less stressful than it could have been. You all make such a difference and I mean it! 

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