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"I was made to feel looked after and reassured every step of the way"

About: Golden Jubilee National Hospital / Endoscopy

(as the patient),

I had an appointment for a sigmoidoscopy at the endoscopy department at the Golden Jubilee Hospital. I was apprehensive about the procedure but I was made to feel looked after and reassured every step of the way. Staff very friendly and caring. The department and room I was given prior to procedure was clean and comfortable. Everyone from front desk to nurses and dr were very professional and welcoming. It had a very calming atmosphere and I wouldn’t hesitate now to come back if needed. 

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Responses

Response from Clinical Governance Administrator, Clinical Governance, NHS Golden Jubilee 2 months ago
Submitted on 20/08/2025 at 15:22
Published on Care Opinion at 15:22


Thank you for your lovely feedback - We are pleased to hear you had a positive experience here at the Golden Jubilee Hospital. It is lovely to hear that the staff involved in your care made you feel so looked after and reassured. We always strive to provide great patient centered care for our patients and we are glad you wouldn't hesitate to come back, your kind feedback will be passed on to the staff.

We wish you all the best.

Kind regards

Robyn

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