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"Amazing staff at pregnancy scan"

About: Maternity care / Ante-Natal Clinic

(as the patient),

Had my 12 week ultrasound and appointment. We first met with the receptionist who was absolutely amazing. She made us laugh and she went above and beyond to fix my name where there had been a mistake. I couldn't get over how willing she was to help and offered to fix it for me which was not an easy task.

A lovely lady called Michelle took my scan and really made me feel so comfortable, took away all nerves, made my husband and I at ease. She was so descriptive in showing us our baby and to understand the scan pictures. She also had a student nurse with her so also was so bubbly and lovely and helped me and made us laugh. Very rarely have I come across people so lovely working in a hospital. I really hope to see them again at my next appointment.

Shauna took me for all my questions and bloods and she had such an amazing smile and made us feel so welcomed and heard. Time flew with her and nothing felt daunting especially when you're asked so many questions, she made it comfortable and fun and explained everything so we completely understood everything. We felt seen and heard. We are really glad to have chosen the royal hospital for our maternity scans.

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Responses

Response from Sharon Sinton, Lead Midwife, Maternity, Belfast Health and Social Care Trust 2 months ago
Sharon Sinton
Lead Midwife, Maternity,
Belfast Health and Social Care Trust

Lead Midwife for the Antenatal Clinics in RJMS and Mater, Antenatal Education, Antenatal Screening, IOL Team and Community Midwives

Submitted on 08/08/2025 at 16:17
Published on Care Opinion at 16:17


Hi Esthermom,

Thank you so much for taking the time to write a lovely feedback regarding your experience in the booking clinic in RJMS.

Please be assured that your feedback will be shared with Michelle and Shauna and once again many thanks for your positive words.

Kind regards,

Sharon Sinton

Lead Midwife

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