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A foot injury

Posted By AngBr

"A foot injury"

About: Wycombe Hospital / Accident and emergency

(as the patient),

I had clearly done something to my foot and before accessing physio care , I wanted to check with a professional that I hadn’t done anything serious to it . I phoned my GP surgery and they said I had to go to the Minor Injuries Unit in High Wycombe as I probably needed an X-ray ( I wasn’t assessed by a GP)

I was taken there straight away and the service was excellent - from the receptionist to the doctor ! 

I was thoroughly assessed and examined , sent for an X-ray and advised on future treatment and when to progress with physio.

Very often we hear of negative experiences but I cannot fault any of the staff here . They were professional , informed and had a smile on their faces .

Delighted - thank you all 😊

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Responses

Response from Maschil De Guzman, Patient Relations Manager, Buckinghamshire Healthcare NHS Trust 2 weeks ago
Maschil De Guzman
Patient Relations Manager,
Buckinghamshire Healthcare NHS Trust

Submitted on 08/08/2025 at 11:54
Published on Care Opinion at 11:54

Dear AngBr

Thank you for your kind words and the compliment regarding the care you received at High Wycombe Minor Injuries department. We greatly appreciate your feedback and are delighted to hear about your positive experience.

I will forward your compliment to the relevant team to ensure they are aware of your appreciation. Your feedback is invaluable and motivates us to continue providing excellent care and service.

Thank you once again for taking the time to share your thoughts.

Best Regards,

BHT

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