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"The care and excellent service"

About: East Midlands Ambulance Service NHS Trust / Emergency ambulance Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus / Respiratory medicine Nottinghamshire Healthcare NHS Foundation Trust

(as the patient),

The story begins with feeling so unwell and thinking I had contracted COVID I phoned 999 who listened and said she would dispatch an ambulance It didn’t take long to arrive then putting me at ease and making and completing a thorough examination the paramedics said they would take me to the QMC hospital Nottingham 

The excellent service provided by all the staff weather cleaner, Tea lady, Nurses, Doctors, Consultant I was truly grateful. But I would like to send a special young lady Karisa who went out of her way hearing I was being discharged but needing to go to the pharmacy volunteering to show me the way with a beautiful smile and a cheeky sense of humour your kindness summed up all of the people who had helped me.  

Thank you everyone take care a grateful x

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Responses

Response from Nottingham University Hospitals NHS Trust 2 days ago
Nottingham University Hospitals NHS Trust
Submitted on 07/08/2025 at 17:02
Published on Care Opinion at 17:02


Thank you Grateful Ma for this lovely message. We are glad that you experienced excellent care from everyone in our hospital, and we will share your feedback with everyone to let you know how much you appreciated their kindness.

Kind regards

Andrew, Patient Experience Officer

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