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"My experience has been nothing but positive"

About: Rapid Response Teams / Rapid response team Derry/ Londonderry

(as a service user),

My experience has been nothing but positive.

The staff have been professional, supportive and understanding. 

This service meant I could receive my treatment without being hospitalised and have a home environment supportive of recovery. It also helps my mental health as hospital stays get me down. They add to this the fact that my treatment here frees up a hospital bed.

It is a win win service

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Responses

Response from Catherine Carson, Staff Nurse Rapid Response, PCOP, WHSCT 4 months ago
Catherine Carson
Staff Nurse Rapid Response, PCOP,
WHSCT
Submitted on 10/08/2025 at 16:21
Published on Care Opinion at 16:21


Good afternoon,

My name is Catherine Carson, I am a staff nurse with the Rapid Reponse.

I would like to take this opportunity to thank you for taking time out of your day, to leave such a positive review of your experience with Rapid Response Team in Derry.

We strive to ensure all patients feel safe and well cared for. That they receive their treatment within a competent clinical area. I will pass your kind words onto to all involved.

I hope your health continues to improve and wish you well for the future.

Kind regards

Catherine

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