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"The care I received was exceptional"

About: Ninewells Hospital / Accident & Emergency Ninewells Hospital / Acute Medical Unit (AMU) Ninewells Hospital / Cardiology Scottish Ambulance Service / Emergency Ambulance

(as the patient),

I had a cardiac arrest/heart attack/ seizure at home from the moment the Scottish Ambulance paramedics came to the A&E staff, AMU, and cardiac team at Ninewells Hospital 🏥, the care I received was exceptional right up until the day I was discharged to go home. I can’t thank them enough for their care and treatment 

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Responses

Response from Stacy Teviotdale, Senior Charge Nurse, Medicine and Cardiovascular, NHS Tayside last week
Stacy Teviotdale
Senior Charge Nurse, Medicine and Cardiovascular,
NHS Tayside
Submitted on 05/08/2025 at 14:35
Published on Care Opinion at 14:35


Dear Seasidelassie,

Thank you so much for your feedback.

The cardiology team wish you well in your ongoing recovery. I will pass your positive comments on.

Stacy

SCN CCU

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Response from Kirsty Tonge, Consultant Accident and Emergency, Emergency Department, NHS Tayside last week
Kirsty Tonge
Consultant Accident and Emergency, Emergency Department,
NHS Tayside
Submitted on 08/08/2025 at 15:58
Published on Care Opinion at 15:58


Dear Seasidelassie

Thank you so much for your kind feedback regarding the A+E team. We are delighted to hear that you have made such a good recovery and very glad that we were able to play a part in it.

I wish you all the best for your ongoing recovery

Kindest regards

Dr Kirsty Tonge- EM Consultant and Co-Clinical lead Emergency Medicine

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Response from Marie Kennedy, Patient Experience Manager, Corporate Affairs, Scottish Ambulance Service 5 days ago
Marie Kennedy
Patient Experience Manager, Corporate Affairs,
Scottish Ambulance Service
Submitted on 12/08/2025 at 12:36
Published on Care Opinion at 12:36


picture of Marie Kennedy

Dear Seasidelassie,

Thank you so much for sharing your story. I’m truly delighted to hear that the care you received, from our paramedics to the dedicated teams at Ninewells Hospital was exceptional during such a critical time.

Wishing you continued strength and good health in your recovery.

Warm regards,
Marie Kennedy
Patient Experience Manager
Scottish Ambulance Service

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