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"Trying to get appointment for my mam"

About: Leicester Royal Infirmary / Ear, Nose and Throat

(as a relative),

My mother is supposed to have her ears syringed every 2 months. It’s now 6 months, still not got an appointment.

I tried ringing, no answer, even the booking centre has tried to get hold of them. It’s really badly run, you can never get hold of anybody and my mam is still very dizzy due to the problem with ears.

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