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"Staff work exceptionally well as a team"

About: Western General Hospital / Emergency Surgical Admissions

(as the patient),

I was unexpectedly taken into hospital and placed in ward 57. The staff were incredibly professional, approachable and excellent at doing their job. They made me feel secure and kept me informed of what my plan for care was. The consultants were efficient and precise and were there to answer questions if I had them. 

The staff on ward 57 appear to work exceptionally well as a team and maintain professionalism at all times whilst having character to enjoy banter to keep patients spirits up.

Thank you all on ward 57 for making my hospital stay bearable and keeping me comfortable. You are all amazing.

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Responses

Response from Neil Boyle, Interim Associate Nurse Director, Western General Hospital, NHS Lothian last week
Neil Boyle
Interim Associate Nurse Director, Western General Hospital,
NHS Lothian
Submitted on 04/08/2025 at 17:36
Published on Care Opinion at 17:36


picture of Neil Boyle

Beryl the Peril - thank you for your kind feedback,

I'm glad that your stay went well and the ward teams provided you with good efficient care, keeping you informed in a pleasant manner. We will ensure the ward team get to see your kind feedback.

Once again thank you and I wish you well for the future

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