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"Exceptional care"

About: The Ulster Hospital / Ward 5C

(as a service user),

I was recently a post-op patient on 5C.

The care I received from all the staff was fantastic, from my arrival on the ward to my discharge. All staff introduced themselves and were always polite and courteous. The Ward Manager, Matthew, runs a fantastic ward with a great team behind him. 

I would personally like to thank Staff Nurses Atlanta, Smitha, Claire, Primrose and Hilary, and HCA's Rhonda and Jess.  OU Student Julie was also a pleasure.  I am so grateful to you all for the impeccable care and compassion you showed me. 

Thank you all 
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Responses

Response from Matthew Carlin, Ward Manager / Charge Nurse, Ward 5C, South Eastern HSC Trust yesterday
Matthew Carlin
Ward Manager / Charge Nurse, Ward 5C,
South Eastern HSC Trust
Submitted on 06/08/2025 at 08:20
Published on Care Opinion at 09:22


Thank you for your feedback.

I will ensure that your kind words are shared with all the staff involved. We are pleased to hear that your experience on Ward 5C was a positive one.

Wishing you a smooth and full recovery.

Best Wishes

Matthew

Ward Manager

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