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"My son with learning difficulties"

About: Urgent Community Response / Urgent Community Response (South)

(as a parent/guardian),

He tripped but the X-rays showed no broken bones but he couldn’t weight bear on his right leg. The next morning the GP referred him to UCR. Luke came to see him in the afternoon and assessed what he needed to keep him

In his own home. Everything arrived that evening and the next day he was able to go home with the support of his carers. Susan came to check everything was okay and to adjust walker for his height. Luke also contacted Social Services to ask for more support hours.

My son is 40 and throughout the years I have had to fight for him to live as independently as possible. I was so touched by the support and care shown by Luke and Susan. You have no idea how much it has meant to me. We are both so grateful. This is an amazing service.

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Responses

Response from William Sutton, Team Lead, Urgent Community Response (South Nottinghamshire), Community Health Services 4 days ago
William Sutton
Team Lead, Urgent Community Response (South Nottinghamshire),
Community Health Services
Submitted on 05/08/2025 at 10:46
Published on Care Opinion at 10:46


Thank you so much for your kind and heartfelt feedback. We’re truly grateful that you took the time to share your experience.

It’s wonderful to hear that Luke and Sue were able to provide the support your son needed to remain safely and comfortably in his own home. Their dedication to ensuring everything was in place—from equipment to care coordination—reflects the values we hold at UCR. We’re especially touched to know how much this meant to you and your son, and we’re proud to have played a part in supporting his independence.

Your words are a powerful reminder of why we do what we do. I’ll make sure Luke and Sue receive your message—they’ll be deeply moved to know the difference they made.

Thank you again for your trust and for allowing us to be part of your journey.

Warm regards,

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