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Friendly, welcoming and made to feel at ease

Posted By yellowqk88

"Friendly, welcoming and made to feel at ease"

About: Sidwell Street Clinic / Exeter Sexual Health

(as the patient),

I had an appointment to have my mirena coil removed after 5 years and wanting to now try for a baby.

The booking was simple, I spoke to a lovely lady on the phone who guided me through the process of booking and what I might need to know.

Arrived for my appointment and was seen within minutes of sitting down. Greeted by a lovely nurse who removed my coil quickly and efficiently, no pain.

Took bloods and swabs for tests, and I was all done. Very friendly and welcoming and made me feel at ease.

Thank you!

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Responses

Response from Amelia Vaughan-Ryall, Receptionist (Northern Services), Sidwell street walk in centre / Devon sexual health (Northern Services), Royal Devon University Healthcare NHS Foundation Trust yesterday
Amelia Vaughan-Ryall
Receptionist (Northern Services), Sidwell street walk in centre / Devon sexual health (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 05/08/2025 at 11:53
Published on Care Opinion at 12:15

Hi yellowqk88

Thank you for taking the time to leave us lovely feedback.

I am really glad you had a really positive experience at the clinic. Starting from the very beginning of booking an appointment to a very quick coil removal. We strive as a team to make everyone feel safe and at ease and its so nice to hear we have accomplished this with your experience.

Good luck with the future and please don't hesitate to contact us on 0300 303 3989 if there is anything else we can help with.

Best wishes

Amelia

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